Step 1: 24 Hour Emergency Contact 

Water emergencies can be scary and overwhelming. Every little delay in getting the problem taken care of can result in exponentially more water damage to furniture, flooring, and walls, which is why at SERVPRO of Southwest Dallas we are available 24 hours a day for all water emergencies. When you call into our office a skilled professional will be ready to help you. Put your mind at ease, our trained employee will know all the right questions to ask you to ensure the right team with the correct tools to fix your water emergency arrives at your home or place of business.

We Answer the Phone Ready to Help
Call Today - (214) 463-5880

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Dallas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment