We received an early morning call from a Far North Dallas customer about water on every square inch of the first floor of their home. They heard a noise and stepped out of bed right into water. The home owner's wife was especially in shock and extremely distraught. They had been in the middle of remodeling a portion of their home. The plumber had done some incorrect work with one of the pipes causing a leak that occurred throughout the night. SERVPRO of Southwest Dallas was called to extract the water and get the drying started.
Our team was onsite shortly to walk the owners through the process and calm them down. As happens on occasion, not only did the plumbing need to be fixed but the electrical setup in the home was not done correctly. Extension cords and a power distribution box were needed to enable equipment to run along with other big appliances like the refrigerator.
Once extraction occurred and drying was in process, the next step was any necessary demolition. In this case, that required removing baseboards, carpet pad, and some wall wood paneling.
Another successful job in the books for SERVPRO of Southwest Dallas as everything was dried out along our scheduled timeline and a happy customer remained.